What is Digital Proficiency?
Digital proficiency refers to ensuring that residents have the ability to use broadband services (including it being affordable and having sufficient bandwidth), access to devices, and digital literacy. The CMRPC strongly encourages municipalities to participate in digital proficiency planning so that the CMRPC region is in the best position possible to have implementation resources, including future funding for broadband access, affordability, technology, and digital literacy.
Our Services
The Massachusetts Broadband Institute (MBI) has rolled out its Municipal Digital-Proficiency Planning (DeP) program, which provides an opportunity for cities and towns to have free consultant services to undertake digital proficiency planning work on a municipal or multi-town/regional basis. The Central Massachusetts Regional Planning Commission is a pre-qualified Digital Proficiency Planning consultant and can provide services to municipalities in the region.
Project Highlights
Connecting Worcester Digital Proficiency Report
In Fall 2023, the City of Worcester submitted an application to MBI to participate in the Municipal Digital Proficiency Planning Program. For its planning activity, the City chose to undertake a series of charettes, or public workshops, to engage municipal officials, community groups, residents, and other stakeholders about the status of digital proficiency in the community. The City selected the Central Massachusetts Regional Planning Commission (CMRPC) as its consultant.
Between December 2023 and March 2024, CMRPC facilitated three public charettes with the guidance of the City of Worcester and the Worcester Digital Proficiency Working Group, a collection of stakeholders from across the City who are focused on tackling the digital divide. This report analyzes the results of the charette process and recommends future steps that the City can take to promote digital proficiency.
The Worcester Digital Proficiency Working Group was coordinated by CMRPC and David Quiroa, Community & Intergovernmental Affairs Manager in the office of the Worcester City Manager.
Connecting Charlton Digital Proficiency Report
In the Summer and Fall of 2023, the Town of Charlton embarked on a Digital Proficiency Charette. The Connecting Charlton Charette gave the town a chance to discuss the increasingly digital society we live in, and what challenges the community may face. As the COVID-19 pandemic heightened digital inequalities, Mass Broadband Institute launched the Municipal Digital Proficiency Planning Program for communities like Charlton that may face digital divides.
CMRPC’s role in Charlton’s Digital Proficiency Charette was to engage stakeholders and community members about the current state of the internet and possibilities towards advancing digital proficiency for residents. CMRPC also collected demographic information utilizing Census data, local plans, and data sources provided by MBI to inform the existing conditions analysis that plays a role in guiding Charlton’s vision.
Charlton has been able to create a vision to guide the community’s commitment to digital proficiency: Charlton residents should have equal and adequate ability to use high-speed broadband, opportunities to gain digital literacy skills, and access to devices to access the Internet. Charlton will continue to support institutions that help advance digital proficiency for all residents while targeting vulnerable populations for digital literacy and device training programming.
Charlton will promote the Affordable Connectivity Program to expand enrollment for eligible residents. Charlton will help support digital literacy and device training programs for vulnerable populations, as well as address connectivity issues in unstable areas.
